Resort Attendant

at  Manning Park Resort

Manning Park Resort (MPR), a leader in the year-round resort market, is excited to announce the launch of its innovative new staffing initiative with the implementation of RESORT ATTENDANT positions within the Accommodations department. This groundbreaking initiative is designed to enhance staffing levels, provide career opportunities, pay a living wage, and support our overall mission statement of “delivering our guests an exceptional 4-season experience for a lifetime of memories!”.
Developed by Manning Park Resort’s Management team, this program is set to revolutionize the way hospitality services end up supporting MPR’s overall operations. Whereas in the past, MPR would hire housekeepers, janitors, and laundry attendants, each with its own responsibilities and duties, This new program combines those duties and roles into one, called RESORT ATTENDANT. Perhaps the most exciting component to new and current staff taking up one of these new positions is the living wage, which will include up to $23 per hour based on the experience.
Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life, and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort.

SUMMARY:

The Resort Attendant is responsible for undertaking all aspects of the housekeeping, laundry and janitorial operations. Whether it’s getting our guest rooms ready, cleaning common areas of the resort, or working in laundry operations, this role requires flexibility in working in all areas of our accommodations department. Variety and cross-training is a key component of this position. As this role is unique, and built to support various areas of the operation, there will also be cross-training and work opportunities with front desk and banquet services.

Responsibilities include: (but not limited to)

• Clean rooms, cabins, & chalets to a high standard. This includes stripping and making beds, Cleaning the bathrooms, cleaning the kitchens & living areas, and removing all garbage from inside and outside areas
• Ensure the lodge, Loon Lagoon (pool & fitness facility), restaurant, banquet rooms, washrooms and hallways are cleaned to a high standard daily
• General cleaning of offices, public areas including; vacuuming/sweeping/mopping/dusting/ sanitizing walkways and stairways, dusting and wiping down high touch surfaces, washing windows, removing garbage
• Ensure all the Resort’s laundry is separated, cleaned, folded, and stacked in a timely manner
• Monitor and maintain the turnover of laundry in an efficient manner to meet set productivity standards
• Keep Laundry area in order and prioritize laundry duties for the day
• Monitor stock levels and report anything to be ordered in a timely fashion
• Snow removal from building entrances and general outdoor cleaning duties
• Follow all safety protocols for sanitizing public and private areas
• Assist other departments with general duties around the resort
• Deliver additional linens & guest amenities to accommodations
• Follow safety protocols, including adherence to hygiene and cleanliness standards
• Ensures that all room amenities are in place
• Report any room deficiencies to the RA Supervisor/Manager
• Complete all guest requests in a timely manner
• Cleaning of public areas in the resort buildings, including washrooms & event spaces
• Possible work in other departments such as banquet set-up/tear-down

Requirements:

• A valid class 5 or 7 driver’s license (as we have cabins around the property and use vehicles daily to service them)
• A minimum of 2 years of proven housekeeping experience
• Understanding of hotel and housekeeping operations
• A minimum commitment of 1 year is required

• Clean rooms, cabins, & chalets to a high standard. This includes stripping and making beds, Cleaning the bathrooms, cleaning the kitchens & living areas, and removing all garbage from inside and outside areas
• Ensure the lodge, Loon Lagoon (pool & fitness facility), restaurant, banquet rooms, washrooms and hallways are cleaned to a high standard daily
• General cleaning of offices, public areas including; vacuuming/sweeping/mopping/dusting/ sanitizing walkways and stairways, dusting and wiping down high touch surfaces, washing windows, removing garbage
• Ensure all the Resort’s laundry is separated, cleaned, folded, and stacked in a timely manner
• Monitor and maintain the turnover of laundry in an efficient manner to meet set productivity standards
• Keep Laundry area in order and prioritize laundry duties for the day
• Monitor stock levels and report anything to be ordered in a timely fashion
• Snow removal from building entrances and general outdoor cleaning duties
• Follow all safety protocols for sanitizing public and private areas
• Assist other departments with general duties around the resort
• Deliver additional linens & guest amenities to accommodations
• Follow safety protocols, including adherence to hygiene and cleanliness standards
• Ensures that all room amenities are in place
• Report any room deficiencies to the RA Supervisor/Manager
• Complete all guest requests in a timely manner
• Cleaning of public areas in the resort buildings, including washrooms & event spaces
• Possible work in other departments such as banquet set-up/tear-dow