Resource Coordinator - Open Learning

at  Thompson Rivers University

The Resource CoordinatorOpen Learning coordinates the educational resources used across Open Learning’s course portfolio. The Coordinator initiates the purchase of textbook publications and related materials; determines quantities; maintains inventory systems, relevant files and reports; and fosters relationships with publishers and other external suppliers. The Coordinator contributes to the currency and ongoing efficiency of processes within the Curriculum Services Department of Open Learning.

EDUCATION:

• Grade 12, plus two-year Business Diploma or equivalent

EXPERIENCE:

• Three years’ related experience in a retail/inventory control environment, including
• two years in a computerized inventory management environment
• excellent communication with a variety of stakeholders in person and at a distance
• interaction with print and online educational resources
• troubleshooting and problem solving, preferably in the context of managing print and online educational resources

SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Familiarity with current trends in educational resource materials; knowledge of online publisher platforms such as MyLab, REVEL, Connect, MindTap
• Excellent interpersonal and written communication skills
• Attention to detail
• Excellent organizational skills and ability to work well under pressure
• Ability to problem-solve and exercise independent judgement
• Proficient knowledge of electronic data entry, word processing operations, and spreadsheets, with efficient speed and accuracy

• Monitors and analyzes supply and demand of educational resources, forecasts stock depletion, and defines ordering criteria to coordinate availability of resources with course development timelines.
• Prepares inventory reports for internal stakeholders, including resource specifications, quantity, quality, costs and delivery dates.
• Liaises with publishers to obtain desk copies and anticipate release of new textbook editions.
• Sets up and manages student access to publisher online resources; troubleshoots and resolves access issues.
• Liaises with the Curriculum Support Associates and Open Learning Book Buyer to ensure timely adopting of course materials and resources throughout the course lifecycle.
• Coordinates the work of the Open Learning Book Buyer.
• Negotiates agreements for custom texts, reprints, e-books and other resource options.
• Reports obsolete or surplus materials to determine returns and write offs.
• Facilitates the year-end inventory count process.