Respiratory Support Technician

at  Adapt Health LLC

COMPETENCY, SKILLS, AND ABILITIES:

• Equipment repair or maintenance skills.
• Strong verbal and written communication.
• Strong customer service skills.
• Ability to prioritize and manage competing priorities and tasks.
• Decision-making, analytical and problem-solving skills with attention to detail.
  Requirements:

MINIMUM JOB QUALIFICATIONS:

• High School Diploma or equivalent.
• Valid and unrestricted driver’s license from state of residence.
  AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination

• Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
• Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.
• Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
• Initiate, maintain and perform follow-up calls or visits with patients.
• Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer’s guidelines.
• Assist with customer equipment problems during business/non-business hours and under emergency situations. Troubleshoot all equipment failures calmly and patiently.
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Perform other related duties as assigned.