Responsible Conduct of Gambling Manager
at Mounties Group
MPN2, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Nov, 2024 | Not Specified | 22 Aug, 2024 | N/A | Interpersonal Skills,Strategic Thinking,Psychology | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.
Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
GROUP WINNER OF:
- Western Sydney Business Awards – Employer of Choice 2020
- Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
- Clubs NSW – Clubs and Community Award for Emergency Services 2023
Could you be our next Responsible Conduct of Gambling Manager? If you are looking for a new challenge and would like to join a leading organisation that is passionate in everything we do, apply todayand don’t miss out on this great opportunity
Responsibilities:
We are currently searching for a driven and dedicatedResponsible Conduct of Gambling (RCG) Manager on a Full-time basis to join our close-knit team at Mounties, located in Mount Pritchard.
As a RCG Manager, you will play a crucial role in our Safer Gambling Strategy, focusing on identifying and addressing gambling-related harm, managing guest interactions, and overseeing exclusion processes.
More specifically, some of your key duties will include:
- Identify signs of gambling-related harm and assist guests in making informed decisions
- Manage customer relationships with tact and diplomacy
- Manage Responsible Gaming in strategy development, implementation and continuous improvement strategies
- Maintain currency with established procedures and policies, making recommendations and contributing to the implementation of change, to support optimal service delivery
- Ensure accurate and confidential management of exclusion orders
- Develop systems and reporting processes to monitor Responsible Gambling risks
- Lead team development and engagement, including coaching and mentoring
- You will lead timely, targeted and risk-based inspections, including rostered weekend and late-night deployments and activities and comprehensive desktop reviews, to ensure compliance
- Ability to demonstrate problem solving skills and show innovative thinking
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Pharma / Biotech / Healthcare / Medical / R&D
IT
Graduate
Proficient
1
Mount Pritchard NSW 2170, Australia
