Responsible Gambling Officer - Mounties

at  Mounties Group

MPN2, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Nov, 2024Not Specified22 Aug, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,300 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

Responsibilities:

  • Effectively monitor and identify patrons displaying potential signs of problem gambling
  • Proactively supporting and facilitating customer service with patrons who exhibit signs of problem gambling
  • Providing support to team members and conducting relevant gambling assistance conversations with patrons where necessary
  • Provide and facilitate information to patrons about gambling counselling and self-exclusion
  • Record and report instances of potential gambling harm
  • Lead a culture of proactive gambling harm minimisatio


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Mount Pritchard NSW 2170, Australia