Restaurant and Bar Attendant - Novotel Christchurch Airport

at  HIND Management

REQUIREMENTS

• Previous experience in a busy hotel or restaurant environment
• Planning and organising skills and an ability to work individually and in a team
• Excellent time management abilities
• Flexible to work rostered shifts, including weekends, late nights and public holidays.
• Valid Right to Work in NZ

WHO WE ARE

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group (NZ Employer of Choice 2022). Novotel and Hind Management believe in empathy, understanding and accommodating differences. We believe that ‘we are all valued’ and our success is a direct reflection of our people, teamwork, passion and professionalism.
Hind Management has recently been awarded HRD’s Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.
Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

THE ROLE

We are seeking part time Restaurant and Bar Attendant in our restaurant, bar, conferencing, and room service functions, to ensure our guests have a great experience dining with us.
These fun and busy service roles suit people who are used to working in a fast paced environment, such as a large restaurant or hotel. You will be a professional at working under pressure whilst working to tight timeframes and problem solving on the spot.

RESPONSIBILITIES

• Provide a warm engaging welcome to all guests
• Preparation of the restaurant for breakfast service
• Seating guests, taking orders and delivering exceptional service at all times
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts
• Ensuring a positive resolution and follow up with any guest complaints