Restaurant and Bar General Manager

at  University Arms

Job Ref: UNI1280
Branch: Parker’s Tavern
Location: Parker’s Tavern, Cambridge
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 42.5
Posted date: 11/11/2024
Closing date: 13/12/2024

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge, and beautiful wood panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years the Hotel was added to, updated, and modernised in the line with the age, however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridges ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As Restaurant and Bar General Manager, you will be a hands-on, pro-active, and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and authentic memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety.

THE DUTIES

• Ensure smooth daily operations of the restaurant and bar.
• You will be responsible for achieving revenue, profit, people, and guest satisfaction goals.
• You will be responsible for directing the Bar and Restaurant team to ensure both our guests and Team Member satisfaction is achieved in a motivated and cohesive environment.
• Monitor the restaurant bar’s budget, track revenue, and control costs (e.g., labour, food, and supplies).
• Ensure guest expectations are met and seek opportunities to improve the guest experience by seeking feedback and evaluating service levels.
• Analyse financial reports to ensure profitability and identify areas for improvement
• Implementing and developing strategies to improve where necessary alongside the management team.
• Responsible for training, recruitment, coaching and developing the team.
• Oversee inventory management.
• Negotiate and maintain relationships with suppliers and vendors.
• All aspects of health safety.