Restaurant Assistant General Manager

at  Original ChopShop

ABOUT US

Original ChopShop, a neighborhood eatery serving Just Feel-Good Food that’s always Chopped-in-Shop with whole ingredients. Since our first Shop opened in 2013, our mission has been to inspire others to just feel good by providing a warm, welcoming place full of energetic people where guests can Fuel their Well-Being. Our team is eager to craft good-tasting, nutritious food made for Every/Body. We threaded Original ChopShop together with bits and pieces of our hearts + we believe that food should not only taste good, but make you feel good, too.
Our Philosophy? Good food makes people happy and if you’re happy, we’re happy.

POSITION OVERVIEW

As our Assistant General Manager, you make our team members and guests feel like family with your warm smile, enthusiastic welcome and dedication to team building. You thrive in a hands-on, fast-paced environment and you know how to clearly communicate to both team members and guests. You are the champion of hospitality in your shop.

• Be responsible for “Chop’n up Shop.” To us this means creating uncompromising food experiences in a fast, friendly, accurate and clean environment
• Lead each shift with purpose as the values role model and brand ambassador
• Proactively build a starting line-up and bench of ChopShop team members; those that encompass our culture and have potential to grow within our Shops
• Foster a collaborative people first environment by high fiving team wins, setting priorities and delivering consistent honest feedback to all team members
• Engage with the local community through creativity and by executing the ChopShop brand/sales marketing and community involvement initiatives
• Drive shop sales and financial goals by cultivating team ownership and removing obstacles to succeed
• Forecast shop sales accurately and scheduling the shop team appropriately to enhance phenomenal guest experiences and business results
• Model all food safety and security practices, while ensuring all are adhered to consistently by shop team members
• Communicate openly and productively, sharing ideas, and finding solutions that help make the shops great.
• Lead exceptional food, service, and facility standards through strong BOH and FOH accountability
• Taking on difficult conversations by effectively addressing performance and conflict issues swiftly
• Create memorable dining experiences by exceeding guest expectations