restaurant Captain

at  AZURE HR PTE LTD

QUALIFICATIONS:

• Previous experience in a supervisory role within the hospitality industry.
• Strong understanding of restaurant operations.
• Degree or equivalent; additional certifications in hospitality management are a plus.
• Multilingual abilities can be advantageous, depending on the restaurant’s clientele.

• Guest Relations: Greet and seat guests.Address and resolve guest concerns and complaints promptly and efficiently.Ensure guests receive high-quality service and dining experience.
• Staff Management: Supervise and coordinate the activities of the wait staff and other front-of-house employees.Train new staff members in service protocols and restaurant procedures.Create work schedules and assign specific duties to staff members.
• Service Oversight: Monitor the dining area to ensure tables are properly set and that guests are served promptly.Coordinate with the kitchen to ensure food is delivered in a timely manner.Ensure compliance with health and safety regulations.
• Order Management: Take orders from guests, especially for VIPs or special occasions.Assist in serving food and beverages when needed.Handle payment transactions and ensure accurate billing.
• Inventory and Supplies: Monitor inventory levels of dining room supplies and place orders as necessary.Ensure that all equipment and facilities are maintained and in good working order.
• Event Coordination: Assist in planning and executing special events and private dining experiences.Liaise with guests to understand their event requirements and preferences.