Restaurant Host (All-Day-Dining)

at  Fairmont

FAIRMONT JAKARTA

Situated in Senayan Square at the South end of Jakarta’s Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
Job Description

• Greet guests as they arrive at the restaurant and escort them to their tables.
• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Maintain a courteous and professional demeanor at all times, ensuring exceptional guest service.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Assist guests with menu recommendations and provide information about food and beverage offerings.
• Coordinate seating arrangements to ensure efficient table utilization and smooth service flow.
• Manage reservations and walk-in guests, ensuring accurate seating and waitlist management.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Collaborate with restaurant staff to ensure a seamless dining experience for guests.
• Ensures the point of sale is prepared to a high standard.
• Uphold hygiene and cleanliness standards in the dining area and lobby.
• Assists the Outlet Manager to ensure smooth coordination between the different departments