Restaurant Host/Supervisor

at  Artesian Hospitality

THE PERSON:

• Previous experience working in fine dining or hatted restaurant.
• Impeccable presentation
• Ability to provide a unique customer service in a fast-paced environment.
• Ability to remember our return guests and welcome them back.
• Extensive food & beverage knowledge
• Experience assigning tables.
• Confident speaker with the ability to talk to people from all walks of life.
• Exceptional time management skills.
• Forward thinking and planning are critical to success in this role.

THE ROLE:

We are looking for a Restaurant Host/Floor Supervisor to join our team. As a pivotal member of our front-of-house service team, you will greet customers, make and confirm reservations, and manage waitstaff to deliver the highest possible service standards. You are responsible for the logistic details, including reservations and arrangements for large parties, as well as setting the ambience and atmosphere of the restaurant. Our ideal candidate has extensive experience in high-end food service environments, an impeccable demeanor, excellent customer service skills, and logistical and organizational acumen.

THE RESPONSIBILITIES:

• Make, adjust, and cancel customer reservations.
• Manage staff to ensure efficient and excellent service throughout a given seating.
• Greet customers and guide them to their tables.
• Answer customer questions regarding food, drinks, and specials.
• Resolve customer complaints or disputes.