Restaurant Manager

at  BETTERMAN BUSINESS MANAGEMENT LIMITED

Job Title: Restaurant Manager

Key tasks and responsibilities:

• Manage and control day-to-day Restaurant operations
• Prepare and manage daily/weekly work schedules for staff based on demand and find suitable replacements in case of staff absence
• Develop, implement, and maintain the policies and procedures of the Restaurant
• Plan the Restaurant’s menu with chef
• Welcome, host and oversee customers that come to the Restaurant in a professional and cordial manner
• Take reservations, take customers’ orders and help serve food and drinks
• Responsible for quality assurance of food/drink and service, manage all staff towards maximum performance
• Provide excellent customer service to guests and excellent leadership to employees
• Ensure that all duties are completed correctly
• Enforce and monitor all health, safety, and sanitation standards in the Restaurant, ensure all requirements are met and maintained
• Ensure all equipment are maintained and functional
• Gather feedback from the clients and make sure they have a pleasant experience in the Restaurant
• Handle guest complaints according to the Restaurant’s standards to maintain the Restaurant’s reputation
• Take inventory of Restaurant supplies and order new stock as needed and ensure the purchases stay within budget
• Receive delivered Restaurant supplies and ensure the correct items and quantities
• Plan and add new menu items based on seasonality, customers’ preferences and feedback
• Organize promotions and discount packages to attract more clients
• Make plan and organize the functions and events when required
• Hire and onboard new staff when required
• Plan and implement the regular training for all staff
• Make the workflow plan between front of house and back of house to ensure providing seamless service
• Control the Restaurant’s budget aiming for minimum expenditure and efficiency and profitability
• Maintain updated financial records, set prices, track and analyze records of monthly costs and revenues, make forecasts
• Responsible for daily deposits, and the correct operation of the POS systems
• Balancing of all daily cash drawers and POS
• Report directly to Owner

Pay rate: Minimum $29.66/ hour Maximum $33/ hour
Guaranteed hours of work per week: Minimum 30 hours, permanent full-time

Requirements for the job:

• At least 3 years work experience in restaurant management and Bachelor’s degree in any fields or above
• Strong understanding of business management
• Excellent problem-solving, and customer service skills
• Exceptional communication and interpersonal skills
• Full time availability
• Able to work on Monday - Saturday
• Able to follow a flexible roster
• No criminal record
• Candidates need to be NZ citizens/residents

• Manage and control day-to-day Restaurant operations
• Prepare and manage daily/weekly work schedules for staff based on demand and find suitable replacements in case of staff absence
• Develop, implement, and maintain the policies and procedures of the Restaurant
• Plan the Restaurant’s menu with chef
• Welcome, host and oversee customers that come to the Restaurant in a professional and cordial manner
• Take reservations, take customers’ orders and help serve food and drinks
• Responsible for quality assurance of food/drink and service, manage all staff towards maximum performance
• Provide excellent customer service to guests and excellent leadership to employees
• Ensure that all duties are completed correctly
• Enforce and monitor all health, safety, and sanitation standards in the Restaurant, ensure all requirements are met and maintained
• Ensure all equipment are maintained and functional
• Gather feedback from the clients and make sure they have a pleasant experience in the Restaurant
• Handle guest complaints according to the Restaurant’s standards to maintain the Restaurant’s reputation
• Take inventory of Restaurant supplies and order new stock as needed and ensure the purchases stay within budget
• Receive delivered Restaurant supplies and ensure the correct items and quantities
• Plan and add new menu items based on seasonality, customers’ preferences and feedback
• Organize promotions and discount packages to attract more clients
• Make plan and organize the functions and events when required
• Hire and onboard new staff when required
• Plan and implement the regular training for all staff
• Make the workflow plan between front of house and back of house to ensure providing seamless service
• Control the Restaurant’s budget aiming for minimum expenditure and efficiency and profitability
• Maintain updated financial records, set prices, track and analyze records of monthly costs and revenues, make forecasts
• Responsible for daily deposits, and the correct operation of the POS systems
• Balancing of all daily cash drawers and POS
• Report directly to Owne