Restaurant Supervisor

at  eMarca Consulting

ABOUT US:

We are a sophisticated dining destination specializing in European and Japanese cuisine. Known for our exquisite dishes, elegant ambiance, and exceptional service, we are seeking an experienced and motivated Restaurant Supervisor to lead our team and ensure a world-class dining experience for our guests.

REQUIREMENTS:

• Proven experience as a Restaurant Supervisor in the UAE, with expertise in high-end or fine dining establishments.
• Strong knowledge of European and Japanese cuisine and fine dining service standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to handle high-pressure situations with professionalism and composure.
• Fluent in English; knowledge of additional languages is a plus (preferably any European Language/Russian/Turkish etc).
• Strong organizational skills and attention to detail.
• Presentable and customer-focused personality.

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Lead, motivate, and manage the front-of-house team to deliver exceptional guest experiences.
• Coordinate with the kitchen team to ensure seamless communication and order accuracy.
• Ensure all staff adhere to restaurant policies, hygiene standards, and service protocols.
• Manage reservations, guest inquiries, and complaints professionally and promptly.
• Train and mentor staff, conducting regular performance evaluations and providing constructive feedback.
• Monitor inventory levels and coordinate with suppliers to ensure timely restocking of essential items.
• Handle shift schedules and ensure adequate staffing levels during peak hours.
• Strive to enhance guest satisfaction by identifying opportunities for improvement.