Restaurant Supervisor

at  Killarney Plaza Hotel Spa

O’Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a ‘Great Place to Work’ and Green Hospitality Certified.
We are seeking a Restaurant Supervisor to join our team at Le Grand Pey Restaurant based in the Killarney Plaza Hotel & Spa. The candidate may be required to work split shifts (breakfast & dinner). This is a full time position, working 5 days per week (including weekends)

• Supervise service to ensure an exceptional guest experience is provided.
• Lead food service within the operating procedures as discussed and agreed with Management.
• Assist in training and developing the team to best possible experience provided to the guest as required.
• Delegate areas of responsibility to the team individually.
• Maximising all available sales opportunities
• Ensuring the highest standards of presentation and cleanliness
• Deal with customer queries and complaints with the aim of ensuring customer satisfaction.
• Assist in the management and training of staff.
• Demonstrates strong leadership.
• Demonstrates high levels of energy, enthusiasm, and professionalism.
• Responsibility for opening, cleaning and cashiering procedures as required.