Retail Area Manager

at  Jones Bootmakers

WE HAVE A NEW OPPORTUNITY AVAILABLE TO JOIN OUR GROWING JONES BOOTMAKER TEAM AS A RETAIL AREA MANAGER.

You will take full ownership for all our Jones Bootmaker stores nationwide (c. 22 Stores), however the majority are located in London and the South East therefore, being within the commuter belt of London would be advantageous.
Jones Bootmaker was established in 1857, a family-run business creating shoes known for their exquisite craftsmanship with collections curated with a light-hearted sense of fun and occasion. This key brand was bought in 2018 by Pavers, restoring the family-run values.
In this a newly created position, we are looking for a well-established Retail Area Manager to join our Jones management team as part of the continued growth of the group. This role will be integral to fortifying the Jones Bootmaker brand proposition and will drive our strategic growth plan around performance and increasing our store portfolio.
This is an autonomous role where you will inspire, lead, train, mentor and support the area’s Store Managers in delivering the best experience to our customers whilst maximising and driving the store’s potential across sales, KPI’s and strategic/commercial goals. You’ll work closely with the Jones Head Office team in York along the way to drive forward the performance of the stores.
You will have a supported induction plan to aid your induction and will report into the Jones Bootmaker Managing Director.

REQUIREMENTS TO BE OUR AREA MANAGER:

• 3 - 5 years plus experience in a similar Area/Regional Manager role
• Proven leader with a track record of effectively managing change and motivating teams and a consistent achiever of targets.
• Excellent Sales and Business acumen, highly analytical, using data and commercial awareness to drive decisions.
• Proven HR/ER experience with complex situations
• Sound operational knowledge of retail, visual merchandising & inventory management.
• Full drivers’ licence with flexibility to travel to the needs of the area.

ABOUT US

At Pavers & Jones Bootmaker we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.
Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800+ people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive.
We were voted one of the Top 5 Employers in Retail in the UK in 2020 and were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement by Best Companies in 2023 and 2024. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status.
In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we’re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner.
Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues’ hearts for; community, education, and areas of health, totalling more than £2m, growing year on year.
If this sounds like the kind of business you’d like to know more about, we’d love to hear from you - please apply today for the role of Retail Area Manager!

• Ensure the customer is at the heart of the decisions we make and continually strive to improve service levels.
• Create a positive, innovative & fun atmosphere which encourages our people to commit to exceeding their targets and, where necessary, to go beyond the call of duty to achieve it.
• Responsibility for driving your area’s sales and service performance and support your stores exceed their KPI’s
• Manage controllable costs & budgets in line with company targets. Ensure cost efficiencies are delivered within this key strategic pillar.
• Work closely with all relevant Head Office departments, build strong relationships with all key stakeholders.
• Ensure your stores are compliant with loss prevention & security processes, completing audits and ensuring correct procedures are being maintained.
• Support new store openings, refits & relocations as required.
• Be involved in business or retail projects by effectively delegating to your Area Support Manager to free up the required time.
• Inspire, mentor, motivate and support your stores and teams in achieving results through teamwork and sharing best practice both in and off area.
• Analyse product, people, or efficiency data to develop SMART objectives and actions to drive sales, service levels or save time / costs.
• Drive positive change in your area through clear communication with a blend of verbal, written and video methods and keep your managers informed of developments.
• Create an innovative and open feedback culture that encourages new ideas and initiatives. Champion good ideas and share best practice.
• Ensure that the shops in your area conform to the Company Health & Safety policy and housekeeping standards are maintained.