Retail Assistant

at  Kohler

The Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com

An opportunity has become available for a seasonal retail assistant to join our Golf Operations department to support, operate and work within various outlets throughout the resort, primarily in the Old Course Pro Shop. Being St Andrews only PGA-Approved pro shop, it is expected to experience high volume of customers and sales throughout the high golf season. In this role, you will be an integral member of the Golf Operations team throughout the preparation and duration of the high season.
We are looking for enthusiastic and highly motivated individuals to join us during this period.

As a supporting role, you will have an array of responsibilities including but not limited to:

• Assisting guests and customers, demonstrating excellent product knowledge, encouraging sales and working towards shop targets.
• Build relationships with guests, customers and colleagues allowing you to exceed guest expectations and deliver a memorable experience inline with our HOME values.
• Carrying out regular window display changes, allowing your creativity to encourage guests to visit the Pro Shop.
• Ensure a high standard throughout the retail outlets, including cleanliness and stock levels.
• Regular spot checks and assistance with stock takes.

To be successful in this role you will have:

• Exceptional customer service skills
• Excellent communication skills
• Local knowledge (essential) and golf knowledge (desirable)
• Previous retail / tourism experience (desirable)
• Positive attitude towards work
• Good flexibility and availability