Retail Assistant Manager

at  Ableworld UK Ltd

Title: Retail Assistant Manager
Job Type: Full time
Hours: 9:00am to 5.00pm (5 days over 7 on a rota basis)
Salary: £24,750 per annum (with achievable monthly incentive schemes which could increase your monthly salary by up to 25%
Areas: Cheltenham GL51 9DW

WOULD YOU LIKE TO BE PART OF A FRIENDLY TEAM THAT GENUINELY HELPS THEIR CUSTOMERS?

Ableworld UK is looking for a Retail Assistant Manager to join our new store in Cheltenham. We pride ourselves on being an age-inclusive employer and encourage applications from individuals of all ages.
As the UK’s largest retailer of mobility products and stairlifts, with 42 stores and over 200 employees, we stand out due to our ethical values. We genuinely care about the well-being of our customers, setting us apart from our competitors.
Our growing business offers a wide range of quality mobility and homecare products at great prices, complemented by exceptional service and aftercare. From walking sticks to power chairs and back supports to stairlifts, our products are designed to enhance our customers’ independence and quality of life.
When you visit one of our stores, you’ll feel right at home, and as part of our team, you’ll indeed be an integral part of our family.
As part of the Store Management team, you will contribute to the store’s daily operations, from promoting products and maximising sales to delivering outstanding customer service. You will also assist with stock management and deliveries, so the ability to lift and handle products is essential. Your role will involve supporting the Store Manager and helping customers on the sales floor.

SKILLS AND EXPERIENCE YOU WILL HAVE:

• A proven track record in providing exceptional customer service
• Strong communication and interpersonal skills
• Excellent organisational and problem-solving abilities
• Experience working as part of a team
• A proactive and adaptable approach to tasks
  A full driving licence is essential for this role and a DBS disclosure will be required (for which Ableworld UK will meet the cost).

• Collaborate with the team to drive store success
• Manage merchandising and stock replenishment
• Provide excellent customer service, product demonstrations, and sales assistance
• Handle inquiries and assist with administrative tasks
• Optimise store operations and sales performance
• Receive deliveries, including heavy items
• Maintain the store’s appearance to a high standard