Retail Business Analyst

at  Sephora

OUR VALUE PROPOSITION:

We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:
These are the values:

KEY ACCOUNTABILITIES

• Develop & monitor the commercial reporting tools
• Build the weekly commercial dashboards & monthly scorecards for OGCC & KSA
• Set & maintain automatic reports as per the business requirements
• Work on monthly daily split by region & build comparative models
• Support on monthly retail targets of the stores and share store targets in a timely manner.
• Analyze & Develop reports on operational pillars: Experience, Services, Animations, Efficiency
• Provide weekly traffic & conversion rates analysis and achievements.
• Monitor Monthly Retail leaders commissioned KPI (Lovemeter, Recruitment, CR & AVB)
• Develop monthly/quarterly business presentations & communication newsletters
• Provide support & insight to internal projects
• Assist Omni team with creation of new reports and dashboards, providing support in reporting and analysis as per business needs.
• Support the BOM by sharing Top 5 report monthly for all categories.
• Ensure efficient communication with store teams
• Deliver animated & effective communication on key operational initiatives (regional sales challenges, new processes, achievements stores rankings, …)
• Update the weekly trade meeting slides and be the gate keeper of related invites and department slides.
• Ensure accuracy of store information across digital platforms (ex: Store DB, Google, etc)
• Lead all communications from & to stores:
• Implement clear communication guidelines
• Ensure guidelines are followed in terms of timing/ content & clarity
• Ensure accuracy in all info shared

SKILLS, EXPERIENCES & SKILLSET:

• Fluent English (written & spoken)
• 2-5 years’ experience in similar role, preferably in retail industry
• Must be curious, resilient, comfortable interacting with various teams
• Above all a strict attention to detail and analytical mindset

• The Omni Business Analyst is responsible for developing and monitoring the Omni reporting tools - dashboards & score card.
• He/she is also responsible for analyzing and developing reports on operational pillars: Experience, Services, Animations, Efficiency.
• In addition, the Omni Business Analyst should ensure efficient communication with store teams and to provide support and insight to retail & support team (Services, Efficiency, Experience).