Retail Communications Executive

at  Dreams Ltd

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, wed like to make work a special place to be too. Were the UKs most loved bed retailer, so its important our people feel the love as well. Theres over 250 of us at our affectionally namedBedquartersin High Wycombe, Buckinghamshire, where every dreamer makes a difference. Were super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.
And together weve been making bedtimes better since 1985, with no signs of hitting the snooze button. Were owned by the worlds largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. Youll even get a guided tour when you join - thats part of our mission to get you fully bed-ucated during your induction. With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now thats a lot of Zzzs.
So if youre bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you. Dreams. Love your job. Were looking for a new Retail Communications Executive to join our Retail Operations team based in Loudwater, Buckinghamshire. In this role, you will support and enhance the communication flow within the organisation. You will report directly to the Central Operations Manager, collaborating closely with various teams to ensure effective and consistent messaging across the retail sector.

Ready to skip the snooze button and get stuck in? Heres a taste of what youll be doing day-to-day…

• Content Creation: Create compelling written and visual content, including newsletters, presentations, and reports, to effectively convey key messages to retail staff and stakeholders.
• Communication Tools Management: Oversee and maintain communication tools and platforms, ensuring they are current and user-friendly for retail staff, contributing to seamless information circulation.
• Feedback Mechanisms: Establish and manage feedback mechanisms to gather insights from retail teams, customers, and stakeholders, leveraging this data to enhance and refine communication strategies.
• Crisis Communication: Collaborate in the development of crisis communication plans and protocols, enabling the organization to efficiently address unforeseen challenges and maintain transparency during critical situations.
• Store Contract Management: Efficiently manage all consumables and store equipment, including approving orders, to ensure the smooth operation of retail stores.
• Store Reporting and Efficiency: Analyse store reports and identify opportunities for efficiency improvements, supporting retail teams in their efforts to streamline processes and enhance simplicity.

IN YOUR DREAM ROLE, YOU`LL ALSO RECEIVE:

• Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers.
• Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
• Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
• Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel.
• Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service.
• Hybrid working: Whether you`re an early bird or night owl, we trust you to work your hours responsibly to suit you!

Ready to skip the snooze button and get stuck in? Heres a taste of what youll be doing day-to-day…

• Content Creation: Create compelling written and visual content, including newsletters, presentations, and reports, to effectively convey key messages to retail staff and stakeholders.
• Communication Tools Management: Oversee and maintain communication tools and platforms, ensuring they are current and user-friendly for retail staff, contributing to seamless information circulation.
• Feedback Mechanisms: Establish and manage feedback mechanisms to gather insights from retail teams, customers, and stakeholders, leveraging this data to enhance and refine communication strategies.
• Crisis Communication: Collaborate in the development of crisis communication plans and protocols, enabling the organization to efficiently address unforeseen challenges and maintain transparency during critical situations.
• Store Contract Management: Efficiently manage all consumables and store equipment, including approving orders, to ensure the smooth operation of retail stores.
• Store Reporting and Efficiency: Analyse store reports and identify opportunities for efficiency improvements, supporting retail teams in their efforts to streamline processes and enhance simplicity