Retail Compliance Analyst

at  William Hill

We are looking for a detail-oriented and proactive Retail Compliance Analyst to join our team. As Retail Compliance Analyst you are responsible for carrying out the day-to-day operations of the Retail Compliance team, with the overarching objective of supporting the implementation of compliance policies in line with the risk appetite of the wider business. This involves analysing customer activity and raising awareness of risks to retail operations, in addition to working within the Retail Compliance framework.
The Retail Compliance Analyst will maintain a high standard of accuracy to ensure decision making can be undertaken by senior management in line with Regulatory Compliance, Responsible Gambling practices and Data Protection. If you have a keen eye for detail, a passion for upholding standards, and thrive in a dynamic retail environment, we’d love to hear from you.

WHO WE ARE LOOKING FOR

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:

• Have great analytical skills
• Have great communication and writing skills
• Retail and Anti Money Laundering/Customer Due Diligence knowledge
• A proactive and resilient approach to tasks

WHAT YOU WILL BE DOING

• Uphold regulatory requirements and prioritize Safer Gambling in daily operations, aiming to meet and exceed standards
• Ensure Safer Gambling and Player Safety are integral to all tasks while supporting and adhering to compliance policies and procedures
• Conduct quality assurance to enhance technical knowledge and standards
• Analyse and compile audits and reviews to highlight non-compliance, customer concerns, business issues, and improvement areas, presenting findings to relevant stakeholders
• Communicate and report identified issues and improvement opportunities to senior management
• Identify and understand compliance risks within the Retail Estate, prioritize them effectively, and collaborate with senior management to implement preventative measures that mitigate these risks
• Collaborate with cross-functional teams, internal stakeholders, and the Retail estate to provide guidance and ensure compliance processes are applied effectively
• Identify AML risks to prevent illegal activities and ensure compliance with KYC procedures reporting suspicious activities promptly to relevant stakeholders

Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts Discounts at a range of high-street retailers.
• Financial Compensation, pension, and bonus schemes.
• Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up