Retail & Events Associate

at  A Bell Group of Companies

At Burnside Brewing we’ve always been guided by that no-nonsense ethos: Work hard, have fun, and most importantly, make great beer. Locating the brewery and first taproom in the decidedly un-hip Burnside Industrial Park is a perfect example of how we like to do things. Being trendy was never the point. It’s always been about a commitment to quality and consistency in brewing approachable beer. Beer our valued customers want to drink, crafted the way it should be.
Reporting to the Retail & Hospitality Manager, the Retail & Events Associate will be a key-holder in our Dartmouth Tap Room responsible for operations, inventory, and administration as well as supporting our efforts at events.

Some of the expectations of this role include:

• Cultivating a positive and welcoming environment for guests, ensuring exceptional customer service and satisfaction
• Maintaining a clean and orderly taproom, including regular communication with building cleaners and suppliers
• Ensuring strict adherence to local regulations, health and safety guidelines, and alcohol serving laws
• Managing taproom staffing and schedules to ensure optimal coverage during peak periods and special events
• Managing taproom cash transactions and bank deposits, including cash refunds and processing cheques from licensees
• Handling invoices in EKOS (online brewery inventory and accounting system)
• Assisting in inventory management by receiving incoming inventory into EKOS and ensuring proper distribution between all taproom locations
• Monitoring and replenishing glassware inventory as needed
• Managing inventory and incoming orders from the online store, and either packing and distributing the orders or coordinating with the delivery driver to deliver locally or ship
• Some event administration e.g. obtaining relevant permits, securing insurance, and product invoicing
• Coordinating the events calendar for internal taproom events and external engagements

• Collaborating on the development and execution of effective marketing strategies (events, social media, etc.) to promote the taproom and brewery events, thereby driving foot traffic and increasing sales

  A successful candidate will need to have the following skills and experience:

• Friendly and courteous when dealing with customers

• Must be organized and have good time management skills
• Hard working and efficient
• Must be able to lift 25kg and maneuver 55kg repeatedly
• Must have a valid driver’s license and a clean driver’s abstract
• Must be able to withstand moderate physical labour for the day
• Computer skills an asset

Salary and Benefits:

• $18-20 Hourly wage based on experience and skill level
• Employee discount plus weekly product allotment and after-shift pint
• Branded clothing and wearables

• Cultivating a positive and welcoming environment for guests, ensuring exceptional customer service and satisfaction
• Maintaining a clean and orderly taproom, including regular communication with building cleaners and suppliers
• Ensuring strict adherence to local regulations, health and safety guidelines, and alcohol serving laws
• Managing taproom staffing and schedules to ensure optimal coverage during peak periods and special events
• Managing taproom cash transactions and bank deposits, including cash refunds and processing cheques from licensees
• Handling invoices in EKOS (online brewery inventory and accounting system)
• Assisting in inventory management by receiving incoming inventory into EKOS and ensuring proper distribution between all taproom locations
• Monitoring and replenishing glassware inventory as needed
• Managing inventory and incoming orders from the online store, and either packing and distributing the orders or coordinating with the delivery driver to deliver locally or ship
• Some event administration e.g. obtaining relevant permits, securing insurance, and product invoicing
• Coordinating the events calendar for internal taproom events and external engagements
• Collaborating on the development and execution of effective marketing strategies (events, social media, etc.) to promote the taproom and brewery events, thereby driving foot traffic and increasing sale