Retail Executive Coordinator - Intern

at  Clayton Homes

POSITION DESCRIPTION: RETAIL EXECUTIVE COORDINATOR INTERN

The Executive Coordinator Intern will provide administrative and operational support to senior executives and leadership teams. This internship will offer valuable exposure to executive-level operations, helping to develop key skills in project management, communication, and problem-solving in a professional setting. The ideal candidate will be organized, proactive, and eager to learn. They will assist with scheduling, research, correspondence, event planning, and general administrative tasks. A critical part of this role is understanding Company objectives and assisting the Zone leadership team in achieving their goals. Retail is a fast-paced, ever-changing environment that requires team members to be flexible in nature.

QUALIFICATIONS:

Education: Current enrollment in a college/university program, ideally in Business Administration, Management, Communications, or a related field.

SKILLS:

§ Strong organizational skills and attention to detail.
§ Excellent written and verbal communication skills.
§ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
§ Ability to multitask and manage time effectively.
§ Strong interpersonal skills and ability to work in a team environment.
§ Problem-solving ability and flexibility in handling changing priorities.
Experience: Previous internship or work experience in an administrative or customer-facing role is a plus, but not required

• Assist Zone Vice President in all areas of business, anticipate individual needs
• Support multiple Regions across the country, including Home Centers within those regions.
• Facilitate and direct incentive contests and trips (Ex: Annual Auction, 150 participants/$75k budget)
• Arrange flights, vehicle rentals, hotels, and meals for all event participants
• Plan and execute external activities such as dinners, excursions, team building activities, etc.
• Optimize budget(s), including apparel orders, marketing items, quarterly gifts and awards
• Partner with AP/Accounting to process all invoices and direct bill charges in a timely manner
• Book weekly Concur travel arrangements for RVP, ZVP as needed
• Submit accurate and timely expense reports through Concur for Zone leadership
• Schedule weekly regional/Zone conference calls via Zoom (approx. 20/month)
• Daily Outlook calendar maintenance for Retail leadership
• Ongoing maintenance of Home center lists, Corporate Contact list and Master Allocation spreadsheet
• Ongoing manager change updates regarding any manager termination/promotion/change
• Coordinate new HC Openings and Acquisitions, send Home Center opening/closing notices
• Create and update retail email distribution lists regularly
• Create and distribute close letters to Top 10 sales and managers each close (40/month)
• Print and distribute bi-weekly Close reports for ZVP/RVP/PLC
• Print weekly customer concern reports and stock lists
• Mail monthly new hire letters/anniversary letters to retail employees
• Order and distribute quarterly awards (top sales and managers) for ZVP and RVPs
• Create miscellaneous contest flyers and distribute contest awards
• Manual contest tracking for Zone, distribute scorecard updates
• Approve/decline all home purchase order requests for Zone
• Approve/edit all Retail business card orders daily, order Team Member badges as necessary
• Prepare Corporate Consent Documents and Notarize company documents as needed
• Order and distribute educational books for team members per RVP/ZVP request
• Maintain professional conversations with customers, legal representatives
• General administrative duties/miscellaneous questions from HC’s