Retail Flooring Sales Associate/Design Consultant

at  Floor Designs Unlimited Flooring America

ABOUT US

Flooring America has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated, we are known for our superior customer service, and professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products, in an up-to-date modern showroom, with only the most qualified installers.
We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

QUALIFICATIONS

The skills and abilities we?re seeking include:

• Education: Some college preferred, not required.
• A passion for, or experience with, decorating or design.
• Must be willing and able to attend some training.
• Must have access to reliable transportation in order to get to work.
• Must have open and flexible work availability to include Saturday.
• Must have strong knowledge of Microsoft Office programs and be willing to learn our operating system.
• Retail sales experience is a plus, but not required. We can teach the right candidate.
• Excellent oral and written communication skills.
• Professionalism, to include dependability, accountability, and punctuality.
• Self-motivated and internally driven to excel in your position and career.
• Time management skills for juggling multiple deadlines.

ALTHOUGH NOT AN ALL INCLUSIVE LIST, THE FOLLOWING ARE SOME OF DUTIES AND EXPECTATIONS FOR THIS POSITION:

• Sell flooring and floor care products, as well as other home decorating items.
• Greeting customer on the sales floor and determining their wants and needs.
• Keeping up-to-date on the wide selection of floors we have to offer along with the benefits and warranties provided by each.
• Provide outstanding customer service.
• Writing/Entering sales orders.
• Helping work through and following up after completion of job.
• Building client relationships.
• Networking regularly and working effectively with other store employees.
• Executing sales strategies.
• Receiving payment or obtain credit authorization.
• Following up in a timely and professional manner with customers on all requests or concerns.
• Answering questions from and providing information to customers about flooring.
• Assisting customers with flooring choices - explaining features and benefits of various types of flooring.
• Helping customers with their choice through decorating and design advice.
• Possibly visiting customers homes or workplace to provide product and design advice.
• Maintain showroom by keeping samples and displays neat, current, and clean.
• Prospecting for new business.