Retail Key Account Manager

at  SumUp

SumUp is a global FinTech player on a mission to support small merchants with building a thriving business all over the world.
We are on a constant mission to put together a team that greatly values one another and is committed to our merchants. Our boldness, startup mindset, empathy and love for our products foster a creative environment for us.
As our Retail Account manager, you’ll play a key role in driving SumUp’s Sales Strategy across the Australia markets. You’ll manage and develop our retail channels, strategy, promotions and product development. SumUp Australia is looking for a retail leader to manage several Strategic Accounts across retail channels in Australia. This role will lead a retail strategy focused on the retention and growth of SumUp’s multiple retail channels and will serve as a senior contact for the Managing Director.

• Develop, grow and lead all retail channel relationships across Australia.
• Understand retail space planning, in-store execution and promotional planning
• Build, lead and nurture current retail channels and build new channels of distribution
• Define and implement key strategic initiatives to accelerate growth while improving efficiency
• Analyse, structuring and optimisation tools, internal processes and the productivity retail channels
• Collaborate with the customer service and onboarding team to ensure smooth onboarding of newly acquired merchants and retention of existing merchants.
• Product strategy creation for existing and new hardware for merchant base.
• Define, create value opportunity for Added Value Services (VAS)
• Keep competition at bay via outstanding retail marketing activations, promotion, and critical account management
• Manage 3rd party distributor for all retail channels
• Secure operation excellence (Marketing POs, Forecast and Logistics)
• Improve Trade marketing coordination/efficiency through retail channels