Retail Merchandiser

at  MSC Cruises

As part of the Retail Team, reporting to the Retail Planning and Fulfilment Manager, you will work closely with the Category Manager and merchandising and planning teams to manage the intake flow into the business to hit monthly forecasts, drive sales and minimise risks, whilst analysing ranges to support decision making aligned to maximising future performance as part of our range review programme.

This role requires regular communication with key stakeholders from around the business including Category Managers, Planning, Shipboard Retail Managers, Fleet Supervisors & Logistics.

• First experience in retail merchandising, with advanced planning and analytical skills, including Excel
• Flexible approach to work, adapting quickly and effectively to unexpected changes
• Good judgement and decision-making skills, confident in suggesting calculated risks
• Strong customer awareness and understanding
• Passionate about product, strong market and brand awareness
• Exceptionally organised, methodical, and efficient, to meet stringent deadlines
• Work closely with the Category Managers, Fulfilment, Planning and Replenishment Teams to control inventory levels, allocations, and forecasting to enable accurate replenishment to ships
• Monitor on board stocks and work closely with the Logistics and Planning Teams to ensure that deliveries on board can be received working on solutions for both low stocks and overstocks
• Provide weekly summary of KPIs within departments of responsibility relating to sales, stock, profit, and markdown versus budget using the tools available and in development
• Work with the Category Buying Team to deliver new ship set-ups, providing analysis and creating OTBs, whilst developing a strategy to maximise performance in line with the company objectives
• Work with the Category Manager on range management producing full and detailed category range review analysis, including range and supplier performance
• Make recommendations for promotional activities to clear old stock, minimising loss of margin and generating maximum sales
• Accompany category teams on ship visits and to vendor meeting

VISA REQUIREMENTS (if any)
EU Passport or Right to work in Switzerland.Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises’ fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet’s average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises’ fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas “7 Golden Pearls” for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide

• First experience in retail merchandising, with advanced planning and analytical skills, including Excel
• Flexible approach to work, adapting quickly and effectively to unexpected changes
• Good judgement and decision-making skills, confident in suggesting calculated risks
• Strong customer awareness and understanding
• Passionate about product, strong market and brand awareness
• Exceptionally organised, methodical, and efficient, to meet stringent deadlines
• Work closely with the Category Managers, Fulfilment, Planning and Replenishment Teams to control inventory levels, allocations, and forecasting to enable accurate replenishment to ships
• Monitor on board stocks and work closely with the Logistics and Planning Teams to ensure that deliveries on board can be received working on solutions for both low stocks and overstocks
• Provide weekly summary of KPIs within departments of responsibility relating to sales, stock, profit, and markdown versus budget using the tools available and in development
• Work with the Category Buying Team to deliver new ship set-ups, providing analysis and creating OTBs, whilst developing a strategy to maximise performance in line with the company objectives
• Work with the Category Manager on range management producing full and detailed category range review analysis, including range and supplier performance
• Make recommendations for promotional activities to clear old stock, minimising loss of margin and generating maximum sales
• Accompany category teams on ship visits and to vendor meetin