Retail National Account Manager (Forecourts)

at  AF Blakemore

ABOUT US

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in wholesale distribution, retail, and food service.
Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now employs more than 7,000 people, with a turnover of £1.3 billion.

REQUIREMENTS:

• Full UK Driving Licence is essential.
• High levels of numeracy and literacy essential.
• Degree or equivalent is preferred.
• Previous experience in a FMCG retail customer-facing role preferred.
• Strong evidence of the ability to build effective relationships.
• Ability to build and deliver a customer plan that grows profitable retail and wholesale sales.
• Strong IT skills; CRM system, Word, Excel, PowerPoint, Office.

WHAT’S IN IT FOR YOU?

Excellent benefits package including:

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Long Service Awards

For further information, please download the Job Description
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the r

HYBRID ROLE. (HOME / WILLENHALL OFFICE / FIELD)

Are you an enthusiastic Retail National Account Manager looking for an exciting and opportunity working with our award-winning Forecourt Retail Partners.
We have a fantastic opportunity to join our Blakemore Travel Team, where we take the word “Partner” seriously. As such we are seeking a determined, articulate self-starter with a real passion for customer service, to collaborate, support and listen as we continue to add value to our customer’s businesses as well as our own.
This is a very varied role, working with two of our National Account Customers, with a opportunities for broad development ,as time will be spent not only engaging our Partners at all levels (Head Office to key site), but also working internally cross functionally, so that they can benefit from accessing the broader A.F. Blakemore business ability, knowledge, and expertise.
As part of the broader A.F. Blakemore & Son business, you will be empowered and supported in a family business that encourages accountability and personal development, thriving in a culture with defined DNA and Values built upon positive relationships both internally, with its partners and our local communities.

KEY TASKS/RESPONSIBILITIES

• Building the Joint Business Plan in conjunction with the Senior National Account Manager and our Retail Partners.
• Own an integrated contact strategy to build relationships with key stakeholders internally and externally, to deliver the highest level of customer service and add value to both ours and our Partner’s businesses.
• Support the implementation of initiatives to improve product mix, customer foot-fall and basket size while improving loyalty and client satisfaction.
• Monitor sales and service, investigating and resolving queries and issues raised.
• Support the resolution of commissioned operator bad debt management working in conjunction with the Credit Control function.
• Involvement in cross functional projects as required.
• Taking a proactive approach to personal development, account management and administration.