Retail Nutrition Associate

at  SickKids

ABOUT SICKKIDS

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

POSITION DESCRIPTION

The Retail Nutrition Associate will be responsible for providing excellent customer service and sound nutrition guidance within their scope of knowledge/training.

• Perform standard cash register transactions proficiently and accurately according to operational procedures including cash, debit, credit card, and e-commerce transactions
• Fill orders for special diets and related equipment for customers in store and for shipment.
• Process ministry funded sales and paperwork as per guidelines
• Assist in the receiving, merchandising, and rotation of product as per guidelines
• Able to lift up to 25lbs
• Maintain efficient flow of merchandise from the stock rooms to the selling area and advise manager of any out of stock and/or shortages
• Comply with and ensure all loss prevention systems and procedures are performed according to established guidelines.
• Have a clear understanding of the operation’s workflow and priorities
• Provide efficient and pleasant customer service in-store and by telephone
• Demonstrate usage of feeding pumps and equipment assembly as required
• Keep abreast of weekly changes and updates of products & store processes