Retail/Office Manager

at  Integrated Staffing Limited

Our client is looking for a highly organized and proactive Retail/Office Manager to ensure the smooth operation of both retail and administrative functions. The ideal candidate will be someone who can multitask efficiently while offering exceptional customer service and administrative expertise.
This is a fantastic opportunity to grow alongside the company and play a key role in the success of a thriving local business!

QUALIFICATIONS:

• Strong computer skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Some knowledge of QuickBooks Online
• Prior experience with bookkeeping, inventory management, and customer service
• Strong organizational and multitasking abilities
• Excellent communication skills with a focus on customer service
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Previous retail experience is an advantage

Retail Management & Customer Service

• Oversee the retail space to ensure it is clean, well-stocked, and products are properly displayed
• Assist customers at the retail counter by providing product details and handling transactions
• Manage cash and credit card payments, ensuring accuracy and providing receipts
• Serve as the main point of contact for all wholesale and retail customers
• Handle customer inquiries via phone, email, and in-person, ensuring satisfaction and prompt responses
• Assist in processing orders and ensure accuracy for timely delivery
• Foster strong customer relationships by providing friendly, helpful service