Retail Operations Manager - Paramus

at  Neiman Marcus

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

YOUR ROLE

As a Retail Performance and Store Operations Manager you will manage resources and uphold operational performance to support and maximize sales and profitability in your assigned stores. You will enhance the customer experience to improve sales performance and bottom-line profitability. You will work on-site and report to a Senior Operations Manager.

WHAT YOU’LL DO

• Lead the execution of store Retail Performance and Store Operations strategy
• Oversee and be accountable for the daily execution of store operations:
• Inbound merchandise / supply receiving
• Outbound merchandise movement
• Support online sales activity via accurate order fulfillment
• Support merchandise price changes
• Manage expenses to increase profitability for assigned stores
• Implement capital fund projects
• Manage payroll expenses
• Manage non-payroll expenses
• Oversee all labor, scheduling, and staffing of assigned stores
• Collaborate with partners to ensure all mechanical and technological responsibilities are maintained for assigned stores
• Flexes resources, processes, and behaviors to maximize operational efficiency
• Prioritize team workload and focus to achieve sales and profitability
• Carry out the tasks of a Sales Support Manager in the absence of that role in an assigned store
• Directly manage performance of Sales Support Managers, Alterations Manager, and Loss Prevention Leaders
• Responsible for store inventory accuracy and leads the physical inventory process for assigned stores
• Other duties as assigned