Retail Outlet Officer (DPS)

at  DHL

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

YOUR TASKS

Retail Outlet Officer will be responsible for revenue generated from multi sectors customers from a geographically assigned sales territory, by servicing and retaining existing customers and targeting at new business opportunities.

MAIN RESPONSIBILITIES:

• To run and deliver customer-centric service in retail outlet
• Implement standardized guidelines, procedures and monitor store performance.
• Responsible for sales target by month and driven by selling incentive
• Maintain retail outlet Cash shipment data
• Coordinate and consolidate data between retail outlet to country office
• Track store performance through a store scorecard sheet.
• Implement store hours
• Be committed to integrity, persistence, and a “people-first” attitude