Retail Sales Admin Assistant

at  Ancient Brave

ABOUT US

Ancient + Brave is a mission driven wellness brand, founded in 2018 by Kate Prince who saw a gap in the market for sustainable products which support women’s health and wellness. From the start Kate wanted the company to be unique, creating innovative formulas with targeted health benefits. The elements of daily ritual and ancestral health are integral to the brand.
As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024 we have been named 5th in The Sunday Times 100 fastest-growing private companies - our brand has developed an incredible following and following investment from Piper, is ready to scale in the UK and internationally.
Want to be a part of a team that’s shaping the future of health and wellbeing?
We’d love to have you!

We are looking for Retail Sales Admin Assistant to play a key role in supporting the Retail Sales team by ensuring smooth and efficient order processing, providing administrative assistance, and maintaining excellent communication with our internal teams and customers. With comprehensive training, you will be responsible for handling UK and international orders from both our UK and EU warehouses, while also contributing to the overall administrative functions of the Sales department.
Reporting to the Head of Retail Sales you will:
+ Efficiently process both UK and international orders, ensuring timely and accurate fulfilment from our UK and EU warehouses.
+ Liaise with logistics teams to track and manage order deliveries and resolve any issues related to stock or shipping.
+ Planning and communicating updates to our existing retail accounts.
+ Provide comprehensive administrative support to the Sales team, assisting with various tasks such as data entry, order tracking, and customer communications.
+ Help prepare sales reports, presentations, and other documents as needed.
+ Utilise Office and Google G Suite applications (including Google Docs, Sheets, and Microsoft Office tools) to maintain accurate records, update customer databases, and ensure that all sales- related data is current and accessible.
+ Work closely with the wider Retail team to ensure customer satisfaction, accurate order fulfilment, and efficient operations.
+ Communicate effectively with both internal departments and external stakeholders to resolve any order-related issues or queries promptly.