Retail Sales Associate

at  Coast Appliances

Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE! With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.

Reporting to the Store Manager, the Retail Sales Associate is responsible for managing all aspects of the selling process including the sale, delivery and after-sales service of appliances for single-family developments. The Retail Sales Representative is responsible for driving new growth and ensuring that key business metrics are achieved by securing new business and retaining existing business.

• Demonstrating the ability to be a brand ambassador and represent Coast Appliances as Canada’s leading destination for home and kitchen appliances with the utmost professionalism
• Obtaining required product knowledge through training and industry events
• Driving profitability and growth for both existing customers and new customers in compliance with all company procedures and policies
• Increasing market share by managing all aspects of the sales process and providing excellent customer service in the presentation of the features, advantages, and benefits of both products and after-sales service
• Forecasting sales opportunities, perceiving market trends and executing sales strategies to ensure that growth and profitability metrics are met and exceeded
• Exhibiting leadership and initiative on the sales floor by anticipating customer’s needs and ensuring their needs are met
• Timely and accurate distribution and collection of all applicable paperwork related to sales, credit applications, payments, inventory, delivery and after-sales service

• Demonstrating the ability to be a brand ambassador and represent Coast Appliances as Canada’s leading destination for home and kitchen appliances with the utmost professionalism
• Obtaining required product knowledge through training and industry events
• Driving profitability and growth for both existing customers and new customers in compliance with all company procedures and policies
• Increasing market share by managing all aspects of the sales process and providing excellent customer service in the presentation of the features, advantages, and benefits of both products and after-sales service
• Forecasting sales opportunities, perceiving market trends and executing sales strategies to ensure that growth and profitability metrics are met and exceeded
• Exhibiting leadership and initiative on the sales floor by anticipating customer’s needs and ensuring their needs are met
• Timely and accurate distribution and collection of all applicable paperwork related to sales, credit applications, payments, inventory, delivery and after-sales servic