Retail Sales Associates-Georgian Mall

at  Lovisa

Barrie, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Dec, 2024Not Specified02 Oct, 2024N/AProduct Knowledge,Customer ExperienceNoNo
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Description:

POSITION DESCRIPTION AND KEY MEASURES

POSITION: Team Member
DEPARTMENT: Retail Operations
REPORTS TO: Store Manager

CUSTOMER EXPERIENCE

  • Provide exceptional experiences to every customer using the Sell with Style steps
  • Professionally resolve all customer complaints, ensure the customer leaves happy on every occasion by

listening, understanding the situation and finding a resolution.

  • Share product knowledge for the current add on when styling customers
  • Complete customer bag checks when required

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator Benchmark
Sales vs Growth on LY
Average Dollar (Ave $) Above company benchmark
Items per sale (IPS) Above company benchmark
Add-On 15% and above
LOLA completion 90% Completion

Responsibilities:

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Fashion / Garments / Merchandising

Retail Management

Graduate

Proficient

1

Barrie, ON, Canada