Retail Services Manager

at  Atlantic Edge Credit Union

St. John's, NL, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Apr, 2025USD 90548 Annual26 Jan, 20255 year(s) or aboveLife Insurance,Training,Operations,Workplace CultureNoNo
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Description:

  • An exceptional financial cooperative with a firm commitment to its people, culture, and the community
  • Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
  • Earn a competitive salary of $90,548.80 - $106,528.00, and comprehensive benefits!

Responsibilities:

  • Foster a culture of high performance and continuous improvement.
  • Mentor and coach team members, set clear goals, and provide constructive feedback.
  • Collaborate with HR and COO on recruitment, promotions, and department objectives.
  • Manage retail credit and deposit portfolios, ensuring risk management aligns with budget goals.
  • Conduct annual policy reviews and implement updates to maintain best practices.
  • Establish and oversee lending approval limits to ensure effective portfolio oversight.
  • Monitor industry trends and regulatory changes to refine policies and procedures.
  • Lead initiatives to grow credit and deposit portfolios, increasing member engagement.
  • Collaborate on impactful lending and deposit campaigns with regional managers and member experience teams.
  • Serve as the primary contact for managing key business relationships.
  • Present portfolio trends and recommend strategies to the COO.
  • Partner with auditors to ensure compliance and manage audit responses.
  • Review product fees annually to maintain competitiveness and align with goals.
  • Deliver targeted training for lenders and branch managers on updated policies.
  • Oversee delinquency management, ensuring efficient processes and minimized risk.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Financial Services

Banking / Insurance

Finance

Graduate

Business commerce or a related field

Proficient

1

St. John's, NL, Canada