Retail Solar Sales Consultant

at  Sunnova Energy International Inc

BRIEF DESCRIPTION OF SUNNOVA

Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person.
Come be a part of the fastest growing segment of the energy industry!

REQUIREMENTS:

• Experience in Sales: Minimum of 2 years in solar sales or a related field, with a track record of meeting or exceeding sales targets.
• Communication Skills: Excellent verbal and written communication skills, comfortable with video conferencing and virtual tools.
• Customer-Oriented Mindset: Strong focus on delivering exceptional customer experience and a consultative approach to sales.
• Technical Understanding: Basic knowledge of solar energy systems, energy storage, and home energy needs.
• Organizational Skills: Ability to manage Salesforce, track leads, and stay on top of follow-ups.
• Problem-Solving Abilities: Ability to address customer concerns, troubleshoot issues, and provide clear guidance.
• Adaptability: Comfort with a fast-paced and evolving industry, adaptable to new products and procedures.

PREFERRED QUALIFICATIONS:

• Experience with solar software platforms (e.g., Solar Design Tools, Aurora Solar).
• Knowledge of financing options for solar installations, including PPA, leasing, and loans.
• Bilingual skills, particularly Spanish, are a plus.
• Experience in residential solar sales is required.
• Bachelor’s Degree in related fields

MINIMUM REQUIREMENTS

• Highschool Diploma/GED
• 2-4 years’ related Sales experience

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES

• Accurate Data Entry and Management
• Ability to go door to door to educate homeowners
• Great In-person and over-the-phone Sales Conversation Skills, such as actively listening and feel/felt/found objection handling
• Consultative sales skills
• Solar and Battery Design knowledge
• Accurately Forecasting Business on Monthly Cadence

PHYSICAL REQUIREMENTS

• Ability to meet with customers’ virtually and / or in stores and conduct consultations

RETAIL CONSULTANT RESPONSIBILITIES

• Responds to Solar leads
• Works Leads and self gen for Solar leads in assigned territories
• Qualifying Prospects for Solar
• Generates demand and appointments in Solar sales
• Designs and Prices Solar/Storage systems
• Guides customers through contract signing and the post-sale journey
• Monthly Sales Quota: 10 Sales

KEY RESPONSIBILITIES:

• Customer Engagement: Reach out to potential customers, handle inbound leads, and nurture relationships through calls, emails, and video conferencing.
• Needs Assessment: Perform detailed energy assessments to understand customers’ energy usage, preferences, and savings goals.
• Solution Presentation: Present customized solar solutions, explaining the system’s impact on energy costs, financing options, and the technical setup.
• Education & Guidance: Educate customers on solar energy benefits, equipment, installation process, and maintenance.
• Pipeline Management: Maintain organized records in Salesforce, track the customer journey, and ensure follow-ups for seamless sales experience.
• Quoting & Closing: Provide accurate price quotes, discuss financing options, and assist customers through the application and approval process.
• Customer Satisfaction: Maintain strong communication with customers throughout the process, address concerns, and aim to exceed expectations.
• Team Collaboration: Work with internal teams including marketing, customer service, and technical support to ensure smooth onboarding and high customer satisfaction.