Retail Store Manager

at  American Golf UK

Job Advert
American Golf is Europe’s largest golf retailer with over 85 stores across the UK and Ireland
What makes a career at American Golf like no other? Here at American Golf our teams are unique, consisting of people that are passionate about our products and dedicated to providing the best possible service to our customers. Our colleagues are specialists at what they do, not just advising on the best products to match our customers’ needs but also providing practical solutions to help improve their game.
When you join American Golf, you’ll be provided with the product knowledge and skills training you need to provide our customers with a service that exceeds their expectations and keeps them coming back! You will learn how to demonstrate and discuss our products, as well as the practical aspects of our custom fit service. If you can demonstrate experience adapting your approach in a customer-focused sales environment, we can help you with the rest.

• To motivate and encourage your team to achieve KPI’s through your passion and enthusiasm
• Lead your team in providing outstanding customer service
• Create an exciting environment, drive sales and maximise profit
• Drive company initiatives and continually reinforce the customer proposition with the team
• Be an effective communicator
• Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
• Manage team performance, identify and promote good performance and effectively deal with under-performance
• Take ownership of the recruitment for your team