Retail Store Manager

at  Vision Express

JOIN US AS A RETAIL STORE MANAGER AT VISION EXPRESS NEWBURY!

Are you passionate about leading a team and delivering exceptional customer service? Do you have experience managing a retail store in a fast-paced environment? We’d love to hear from you!
At Vision Express, you’ll be part of one of the UK’s leading eyecare providers, selling premium eyewear brands like Ray-Ban, Oakley, and Prada, while developing your leadership skills. This is a fantastic opportunity to lead a talented team at our Newbury store located on a busy high street with high footfall – offering great potential for growth.

Key Responsibilities:

• Lead and motivate a team of 8 retail colleagues, supporting our optometrists.
• Oversee daily store operations and ensure smooth running of the store.
• Monitor and exceed sales targets, contributing to store performance.
• Provide outstanding customer service and handle complex customer issues.
• Support the professional development of your team through regular coaching and training.

What We Offer:

• Competitive Salary + Bonuses: As well as a competitive starting salary we offer on-target bonuses which can add up to 40% more to your salary.
• Flexibility: Tailor your working hours to fit your personal needs. Whether it’s school runs or compressed work weeks – we’re flexible. Please note that as a retail business you will need to work your fair share of weekend days.
• Benefits: Free eyewear worth £550 annually, 25 days annual leave, family and friends discounts, and more!
• Career Growth: Leadership training and career development opportunities to help you reach your potential.
• Culture of Inclusivity: Work in an environment where diversity is celebrated, and you’re supported to grow as your authentic self.

Whilst prior optical retailing experience is desirable, it is not essential as full training will be provided. More important is that you can demonstrate the ability to lead a customer focussed team to deliver five star service and commercial success.

• Lead and motivate a team of 8 retail colleagues, supporting our optometrists.
• Oversee daily store operations and ensure smooth running of the store.
• Monitor and exceed sales targets, contributing to store performance.
• Provide outstanding customer service and handle complex customer issues.
• Support the professional development of your team through regular coaching and training