Retail Supervisor, Product Operations

at  Old Navy

Philadelphia, PA 19154, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Nov, 2024Not Specified28 Aug, 2024N/AGood communication skillsNoNo
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Description:

ABOUT OLD NAVY

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

Responsibilities:

ABOUT THE ROLE

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.

WHAT YOU’LL DO

  • All leaders are expected to become experts of the brand’s selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
  • Serve as a role model to achieve priorities in store, with the customer as the primary focus
  • Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
  • Build and share expertise in an assigned specialized functional area
  • Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
  • Listen and ask questions to solicit feedback to understand needs and provide service
  • Handle unique or complex customer interactions


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Sales / BD

Retail Management

Graduate

Proficient

1

Philadelphia, PA 19154, USA