Revenue Assurance Manager

at  Centrica

JOIN US, BE PART OF MORE.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

THIS ROLE WILL HYBRID WORKING; WITH OCCASIONAL SITE PRESENCE AS REQUIRED MOST LIKELY IN WINDSOR/ LEICESTER

We are looking for an experienced Revenue Assurance Manager to be responsible for Billing, Collections and holding partners to account on contracts where appropriate and in close conjunction with commercial managers. This is a hybrid working role with occasional travel to our office/s, most likely Windsor or Leicester.
The Operational team analyse the operational performance of fulfilment partners across the Net Zero portfolio to hold those partners to account against the SLA and drive performance improvements and commercial outcomes. * This role will hybrid working; with occasional site presence as required most likely in Windsor/ Leicester *

KEY RESPONSIBILITIES WILL INCLUDE:

• Leading a team of analysts to deliver a first-class service to existing and potential clients/partners, ensuring service levels are always met.
• Producing of accurate and timely rental invoices to external clients and support team in doing so.
• Validation and processing of commission payments in line with contractual terms and SLAs
• Management of the Warranty & Returns process, working closely with external parties to ensure accuracy of outcomes.
• Using data to produce long term forecasts to manage performance against ensuring a strong governance framework exists over revenue.
• Collections – through robust governance and risk mitigation, effectively manage debtor portfolio, protecting the business.
• Supporting the Commercial Manager, managing partners in accordance with the contractual terms.
• Accountability for appropriately challenging referral partners.
• Producing weekly and monthly insight packs, highlighting business performance against financial plan.