Revenue Integrity Officer

at  HCA Healthcare UK

WHAT YOU’LL DO:

• Investigate and resolve issues with registration, charge-capture and insurance authorisation on patient accounts that are preventing billing
• Investigate and resolve patient account revenue and charge queries from both internal and external stakeholders, to support maximising reimbursement from accounts receivable (AR)
• Collaborate with Nursing Case Managers, Patient Access and Revenue Assurance colleagues to ensure accurate bed fee charges across the division. Audit nightly Nursing Census and exception reports, helping Ward Managers make corrections and implement preventative measures.
• Process daily data reports to capture charges on patient accounts.
• Support facility clinical and finance teams in investigation, resolution and prevention of charge rejections.
• Audit patient account refunds, reporting on policy compliance to HODs.
• Support with training and guiding colleagues in best-practice and implementing measures to prevent revenue leakage.