Revenue Investigator

at  Great Western Railway

THE REWARD?

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and an employee assistance programme.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

• Supporting Fraud Managers in delivering the GWR Revenue Protection and Counter-Fraud Strategy.
• Conducting reactive investigations to both the criminal and civil standards of proof. Which will include obtaining witness statements and conducting interviews under caution as well as case file preparation.
• Complying with the Police And Criminal Evidence Act 1984.
• Complying with the Criminal Procedures Investigations Act 1996.
• Participating in Revenue Protection and Fraud Intelligence gathering activities.
• Working collaboratively across functions both internally and with external stakeholders to ensure the successful outcomes of initiatives and programs using all available options.
• To prevent, mitigate, deter, and detect prolific fare evasion and fraud impacting upon the business.
• Participating in proactive fraud prevention exercises on trains and at stations and within the wider workplace.
• Promoting a positive counter fraud culture with the traveling public and within the workforce.
• The professional assessment of all situations where Great Western Railway business and/or reputation may suffer disproportionately. You will be expected to use discretion where appropriate and act to prevent this happening.
• Ensuring your personal safety and that of others.