Revenue Operations and Business Lead

at  EverCommerce

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals.
With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry.
We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them
This is where you come in!
Our Revenue and Business Operations Lead is accountable for driving revenue growth by fostering collaboration and alignment between teams, optimising processes, tools and systems - and enhancing revenue streams. Your purpose is to partner with our customer-facing teams so they can engage seamlessly with our customers.
Your mission is to drive revenue process optimisation right across the customer journey (from lead generation to customer support and retention), ensure the seamless execution of strategic initiatives and maintain business-critical operations. You will do this while empowering our customer-facing teams with the go to market tools, insights, and best practices needed to achieve their targets.
As the Team Lead, you are also responsible for providing leadership, setting strategic direction, and overseeing the overall operations of your team. You will collaborate closely with the Head of Business Operations and Performance, EverWell leaders and their teams.