Revenue Operations Manager, Systems

at  D2L

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
The Revenue Operations Manager, Systems role oversees all major Sales and sales support groups tech stack. This role will be responsible for maintaining vendor relations, negotiating renewals, helping to procure new software and subscriptions, tracking ROI from the existing stack, and acting as a bridge between IT and the greater sales org for any admin requirements and major process and system changes. The role will also provide the opportunity to work cross-functionally with Sales, Marketing, Legal, IT, Procurement, and sales and marketing support teams.

SKILLS

• Salesforce: Advanced-level knowledge required to be able to troubleshoot major issues and perform admin-level updates.
• Marketing Tools: Advanced-level knowledge of marketing automation tools (I.e., Marketo, Pardot, DemandBase, 6Sense, etc.)
• Business Development Tools: Advanced-level knowledge of business development tools (I.e., ZoomInfo, Outreach, Salesloft, Gong, Chorus.ai, etc.
• DevOps Tools: Familiarity with DevOps tools (I.e., Copado)
• API Integration: Familiarity with integrating different APIs with Salesforce and other tech stack
• Collaboration Tools: Proficiency with collaboration and project management tools (I.e., Microsoft Planner, Trello, Confluence, etc.)
• Presentation Software: Proficiency with presentation tools (I.e., Microsoft PowerPoint) to effectively communicate important data points and commentary

Suggested Qualifications/Experience:

• A bachelor’s degree in computer science or related field or equivalent experience.
• 5+ years experience in RevOps and/or MarOps at least 2 of which were at the admin level.
• Extensive experience with Sales CRMs, Marketing automation platforms, and Business Development platforms
• Knowledge and understanding of Sales and Marketing cycles and metrics preferred
• Demonstrated experience in tracking and communicating tech stack ROI and managing vendor relations
• Demonstrated experience leading major tech implementation projects
• Experience with vendor negotiations and procurement process.
• Experience with process documentation and maintenance.
• Strong written and verbal communication skills. Experience and comfortability communicating with all levels of business

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don’t believe you meet every single qualification outlined, because we love to help our people grow and develop!

Please refer the Job description for details