Revenue Operations

at  Progress

We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Revenue Operations member working out of Ireland.
This position will manage the daily activities of the EMEA Operations Team and work closely with the Revenue Operations Specialist to ensure Progress operations policies and procedures are implemented accordingly.

IF THIS SOUNDS LIKE YOU AND FITS YOUR EXPERIENCE AND CAREER GOALS, WE’D BE HAPPY TO CHAT. WHAT WE OFFER IN RETURN IS THE OPPORTUNITY TO EXPERIENCE A GREAT COMPANY CULTURE WITH WONDERFUL COLLEAGUES TO LEARN FROM AND COLLABORATE WITH AND ALSO TO ENJOY:

• Compensation: Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
• Well-being: A global well-being program focused on physical, mental, and financial health
• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

• Review customer billings and ensure they are posted timely and accurately
• Process orders from customers including validating purchase orders and POS reports to ensure proper pricing, discounts and terms, updating Salesforce, provisioning the Front-End System (ALSI) and posting the orders in the Order Management System (NAV)
• Complete logistically responsibilities such as issuing commercial invoices, and where applicable tracking/AWB numbers, to customers within 24 hours of shipping
• Oversee support activities and ensure proper internal control is maintained in Kemp licensing system
• Ensure inventory levels are to Progress Policy in Kemp Warehouse
• Ensure Salesforce is being updated daily and timely with accurate data
• Maintain good relationships with key distributors
• Track Distributor and Partner Pricing for accuracy