Revenue Program Manager

at  Telus International

OVERVIEW:

We are seeking a highly analytical and strategic Revenue Assurance Program Manager to join our team. In this role, you will collaborate closely with finance and operations to develop and maintain a robust, end-to-end revenue assurance program. Your primary focus will be ensuring invoice accuracy and optimizing financial operations. The ideal candidate will have a strong background in financial modeling, contract management, data analysis, and building collaborative partnerships across the enterprise.

QUALIFICATIONS:

• Experience: 5+ years of experience in business analysis, account management, or a related field.
• Education: Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.
• Financial Acumen: Proficiency in financial modeling, analysis, and interpretation.
• Contract Expertise: Proven expertise in contract management and renewal processes.
• Data Analytics: Strong skills in data collection, analysis, and visualization.
• Communication: Excellent ability to communicate technical concepts clearly to both technical and non-technical audiences. Proficient oral and written English communication skills are essential.
• Problem-Solving: Demonstrated ability to solve complex problems, think critically, and develop innovative solutions using sound judgment based on multiple sources of information.
  Job Type: Full-time

Benefits:

• Company events
• Company pension
• Gym membership
• On-site parking
• Private dental insurance
• Private medical insurance
• Profit sharing
• Wellness program

Education:

• Bachelor’s (required)

Experience:

• business analysis, account management, or a related field: 5 years (required)

Language:

• fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In perso

• Strategic Partnership: Collaborate with finance and operations teams to design, implement, and manage a comprehensive revenue assurance program, emphasizing invoice accuracy, financial tracking, and performance reporting.
• Operational Oversight: Oversee and coordinate operational, financial, and reporting activities for key accounts.
• Financial Reporting and Analysis: Prepare detailed financial reports for assigned accounts, working closely with Finance to ensure accuracy and alignment.
• Contract Management: Lead the contract renewal process, collaborating with cross-functional teams to ensure timely and precise renewals.
• Client Billing and Support: Manage accurate and timely client billing, promptly addressing any inquiries to maintain high customer satisfaction.
• Stakeholder Communication: Develop and present insightful operational business updates to senior stakeholders, translating complex data into actionable strategies.
• Customer-Centric Approach: Deliver exceptional customer support by maintaining a customer-first mindset, leveraging technology, and actively pursuing professional development within a global framework. Please note that this role does not include people management responsibilities.