Reverse Logistics Manager

at  ASM International

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.
The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

POSITION SUMMARY

The Reverse Logistics Manager is responsible for the design, development, implementation and execution of end to end global reverse logistics network to enable a cost effective, responsive and service centric reverse value chain. This role will be required to provide project and program support on all reverse logistics flows, working in conjunction with Global Product Support, Technical Support, Field Service, Manufacturing and Spares Operations Team. The Reverse Logistics Manager also identifies gaps and recommends opportunities for improving efficiencies and capabilities of the reverse value chain. This role is an individual contributor role and is part of the Global Logistics organization, reporting to the Senior Logistics Manager.

EXPERIENCE / SKILLS REQUIRED

• Minimum 5 years of program or project experience in Logistics, Transportation, or Supply Chain Management for the capital equipment industry, semiconductor or hi-tech environment
• Strong analytical skills with ability to use data to synthesize information, influence and make decisions
• Well versed in problem solving techniques (8D, 5W, TPM, Standard Work)
• Prior experience with reverse value chain, reverse logistics, repair and rework centers operations
• Diploma with related Experience / Degree in Logistics, Supply Chain or equivalent
• Experience in SAP, knowledge of TMS / WMS functionalities is expected
• Proven change agent and influencer, with high-motivation to delight customers
• Ability to perform multiple actions across multiple regions
• Ability to operate in an fast paced environment of significant change and ambiguity
  At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.
  So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube

• Develop and execute processes for global returns/reverse and drive effective material disposition actions, aimed at improving cost, response and cycle time
• Lead and develop an effective reverse value chain network routing and drive scalable reverse logistics center capabilities within ASM global spares entry hub logistics operations
• Analyze and map underlying process for the reverse value chain to identify cost and efficiency opportunities and pro-actively make recommendations and execute on implementation
• Responsible for the data analysis, reporting and performance of reverse cycle time metrics, reverse logistics costs, returns inventory health and recovery quality
• Develop and implement reverse value chain programs including but not limited to new business integrations, contract repairs/refurbishment vendors set-up, pick-up/drop-off (PUDO), drop/direct ships, warranty returns and replacement, failure analysis
• Support duty exemptions and drawback regimes for reverse value chain v
• Supervise and control logistics projects milestones, tasks, scope, timelines, expenses and risks impacting projects
• Support standardization and harmonization of spares logistics processes globally
• Be the key member in the roll out of SAP S/4 HANA projects for Advanced Returns Management (ARM)
• Be the reverse logistics subject matter expert, super user and key lead in material disposition council