Reward & Talent Analyst

at  Serco Plc

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by “Bringing National Visions to Life”.
Your Opportunity
We are looking for a Reward & Talent Analyst to support Serco Middle East Reward and Talent departmental strategies which ensures the business develops and offers innovative solutions to attract, motivate and retain employees whilst ensuring cost effectiveness and appropriate market alignment.
This position will extend support for the Governance lead in meeting the legislative, business, and technical needs of the overall business in Serco Middle East and well-being strategy. The position will also be responsible for data gathering, data analysis, data modelling, research, benchmarking, job evaluation, benefits management, Insurance Renewal etc. and assisting in creating draft presentation for various SME projects. And an ideal candidate should have the ability to be flexible and calm under pressure with the ability to manage changing priorities, and be pro-active and driven, with outstanding attention to detail and the ability to multi-task
Serco has a profound understanding of the region, having been operating in the Middle East since 1947, where it delivers essential public services to customers in the UAE on behalf of governments, semi-governments and large private corporations. Be part of our journey to shape the future of public service.
Key accountabilities
Effectively and efficiently deliver analytics and support to reward department as required through analysing high volume of data from various sources and use it to build conclusions and support driving decisions
Prepare and tailor the data to cater internal requirements for compensation & benefits processes such as the annual salary review, salary structure refresh, benefits administration, and other group initiatives
Maintain and update salary structure ranges and pay ranges through reward database for all countries, business units and contracts.
Provide support through insurance policies renewals (medical insurance, life insurance and workmen’s compensation insurance…etc) through but not limited to updating/managing census data, review of policy documents and insure its compliance to business requirements while following assigned project implementation plan.
Participate in surveys and/or spot polls through providing inputs, collecting and preparing pay data to support the reward department in salary planning process and any salary benchmark activity.
Liaise with Business HR, Case management, Helpdesk, Onboarding, Recruitment and Support Services to ensure they are up to date on all reward and talent policies and processes.
Specific requirements
Degree and professional qualification in relevant field preferable with Minimum of 3 - 4 years of HR experience in Reward (Compensation & Benefits).
Ability to deal with sensitive information in a discrete manner and with integrity
Expert proficiency with MS Excel with a focus on formulas, macros, design for analysis
Ability to handle large volumes of data requiring strong detail-orientation skills to complete work accurately
Possess strong mathematical skills and comfort with numerical analysis to effectively analyze data and create meaningful, understandable models, reports, metrics, dashboards and charts
Have certificate in Job Evaluation from Korn Ferry,
Ability to learn and apply additional software skills as required
SAP HCM Knowledge
Able to work both independently and as part of a team with the ability to engage with key stakeholders at all levels.
Good planning and organising skills
Good communication and presentation skills
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues’ wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information

Please refer the Job description for details