Rewards Club Associate

at  Jackpot Junction Casino Hotel

ESSENTIAL JOB FUNCTIONS

• Enroll guests into Rewards Club.
• Comp primary players.
• Maintain current knowledge of all special events and promotions.
• Handle point redemption.
• Work special events and promotions as needed.
• Promote Rewards Club and Jackpot Junction through daily contact with guests.
• Serve as an information center for guests.
• Attend meetings as required.
• Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS

• 1-3 years of customer service experience preferred.

SKILLS, KNOWLEDGE & ATTRIBUTES

• Excellent communication and customer service skills.
• Strong telephone and paging skills.
• Strong problem-solving capabilities.
• Basic computer skills, including Windows application.
• Able to maintain strict confidentiality.
• Able to work well with others.
• Able to handle multiple tasks simultaneously.
• Detail-oriented and dependable.
• Neat, professional appearance.

UNIVERSAL REQUIREMENTS

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Able and willing to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.

Please refer the Job description for details