RGXC Guest Services Associate

at  SUGAR BOWL RESORT

Royal Gorge is looking for Guest Services Sales Associates to assist customers with retail sales, rentals and general questions. Guest Services will also help in the café as needed. As well, answer phone calls, check voicemail, communicate via radio with Ski Patrol and Groomers. He or she will assist the manager with inventory control, daily receipts and record keeping.

• Provide excellent customer service to customers, employees and business partners
• Collect money from customers who purchase an area pass, ski school lessons, clinics, rentals, labor, retail food and beverage items. Operate POS and credit card machine
• Register students for ski school
• Answer ski areas telephone and base radio
• Provide assistance with retail shop items such as wax, clothing, and other merchandise
• Assist customers with equipment rental, collect forms, and fit customers with boots, skis, and poles
• Help keep inventory and rental shop in an orderly manner
• Balance daily sales to deposit amount
• Fill drink cooler and help stock food for restaurant
• Assist with checking of season passes
• Maintain current knowledge, implements, and enforces Sugar Bowls policies, procedures, rules, and regulations
• Assist with snow removal including shoveling and clearing snow from walkways, stairs, equipment and other areas as needed