Risk and Controls Manager, Shared Services

at  Monzo

WE’RE ON A MISSION TO MAKE MONEY WORK FOR EVERYONE.

We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it’s like working at Monzo ✨

London, Cardiff, or UK Remote | £74,000 - £94,000 + Benefits | Hear from the team ✨

• Our Risk and Controls team

Monzo is hiring for a Risk Manager to join our Shared Services team in the first line Risk & Control Discipline. This person will be responsible for managing our risk management processes including the production of monthly executive committee packs, business risk reporting, maintenance of policies, standards and overseeing our key risk processes including the Risk & Control Self Assessment (RCSA).

YOU’LL PLAY A KEY ROLE BY…

Designing, coordinating and overseeing processes, empowering our Risk Partners to give unique risk insight to business leaders. This includes Conduct and Operational Risk Committee reporting processes; Risk & Control Self Assessment programme management; and working with our Data teams to make sure that our Risk Partners can give high quality actionable insights to their business areas.

You will empower our Risk Partners by:

• Designing and maintaining easy to understand and operate reporting processes for Conduct & Operational Risk Committee, making sure reports satisfy Group requirements
• Delivering insights and high quality reporting content to meet periodic and ad hoc Board, Executive and Regulatory requests
• Proactively producing adhoc risk, control, issue, action, or other insight for the VP Risk & Control to improve the way we monitor our key exposures
• Proactively identifying areas of potential risk exposure, control ineffectiveness or risk appetite breaches to our Risk Partners for them to consider with their business areas
• Delivering effective, engaging and motivating training and education for Monzonauts involved in risk reporting
• Designing and maintaining an easy to understand and operate Risk & Control Self Assessment process that meets Group standards
• Maintaining a suite of 1st line risk policies (eg Incident Management Policy) and designing processes and training to embed them into operations
• Working with our Data Discipline to make sure that key risk management systems (Airtable and RegRight) allow Risk Partners to deliver actionable insights to their business areas as effectively and efficiently as possible
• Managing other project work as required by the VP Risk & Control

This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)

• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team